Cookie Policy

This Cookie Policy explains how Voxilytics Ltd ("Voxilytics", "we", "us", "our") uses cookies and similar technologies on www.voxilytics.co.uk (the "Site"). It should be read alongside our Privacy Policy.

1. What Are Cookies?

Cookies are small text files placed on your device when you visit a website. They help websites function correctly, remember your preferences, and, in some cases, gather information about how the site is used. We also use browser local storage, which works similarly to a cookie but is stored differently by your browser.

2. How We Use Cookies

We use a minimal set of cookies and local storage entries, kept to what is necessary to operate the Site and respect your preferences.

2.1 Strictly Necessary

These are essential for the Site to function and cannot be switched off in our systems.

Name	Purpose	Duration
vox_cookie_consent	Stores your cookie consent choice ("accepted" or "declined") so we don't ask you again on every visit.	Persistent (until cleared by you)

This is currently the only cookie/local storage entry our Site sets directly.

2.2 Analytics Cookies

Not currently active. We plan to use Google Analytics to understand how visitors use our Site, including pages visited, time spent, and general location. When this is enabled, it will set cookies (such as those beginning with _ga) that collect data on an aggregated, generally anonymised basis. These cookies will only be set with your consent via our cookie banner, and this section will be updated to reflect the specific cookies in use, their duration, and a link to Google's own privacy practices.

2.3 Functional Cookies

We do not currently use any functional cookies beyond the consent preference noted above. If this changes, this section will be updated accordingly.

3. Third-Party Resources

Our Site loads some resources directly from third-party providers in order to display correctly:

• Google Fonts — used to load website typography. Loading these fonts may involve your browser connecting to Google's servers.
• Font Awesome (via Cloudflare CDN) — used to load icons across the Site. Loading these icons may involve your browser connecting to Cloudflare's servers.

These providers may process limited technical data (such as your IP address) as part of delivering these resources, in line with their own privacy policies. They are not currently used by us for tracking or advertising purposes.

4. Live Chat Widget

Our Site includes a live chat widget. At present, it operates entirely within your browser and does not set any cookies or transmit data to a server. If this changes in future, this Cookie Policy will be updated.

5. Managing Your Cookie Preferences

When you first visit our Site, you'll see a cookie consent banner allowing you to accept or decline non-essential cookies. You can also manage or delete cookies at any time through your browser settings. Please note that blocking strictly necessary cookies may affect how the Site functions.

For guidance on managing cookies in popular browsers, visit aboutcookies.org.

6. Changes to This Policy

We may update this Cookie Policy from time to time, particularly as we introduce new tools such as analytics. Any changes will be posted on this page with a revised "Last updated" date.

7. Contact Us

If you have any questions about our use of cookies, please contact us at hello@voxilytics.co.uk.